# Terms & Conditions
**Last Updated: August 2026**
Welcome to Intria Solar, owned and operated by SUNERGY INC dba Intria Solar. These Terms & Conditions govern your access to and use of our website (https://intriasolar.com/), including all content, services, and transactions available through the Site (collectively, the «Service»).
By accessing or using our Site, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, do not use the Site.
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## 1. DESCRIPTION OF SMS PROGRAM
### 1.1 SMS Marketing Service
Intria Solar offers an SMS (Short Message Service) marketing program that sends text messages to customers and prospects who have opted in. This program is designed to provide:
– Appointment confirmations and reminders
– Solar system installation updates and project milestones
– Permit status notifications
– Installation scheduling confirmations
– Inspection appointment reminders
– Permission to Operate (PTO) notifications
– Promotional offers and special announcements
– Service updates and general business communications
### 1.2 Messaging Use Cases
The SMS program is used for both **transactional** and **promotional** messaging:
– **Transactional:** Project updates, appointment confirmations, permit notifications (essential business communications)
– **Promotional:** Special offers, discounts, seasonal announcements, new service promotions (marketing messages)
Marketing and promotional consent is collected separately from transactional consent.
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## 2. OPT-IN & CONSENT
### 2.1 Voluntary Opt-In
Participation in the SMS program is completely voluntary. You must explicitly opt in by:
– Checking the consent box on our contact form at https://intriasolar.com/contact/
– Completing a lead form on our Google Ads landing pages
– Submitting a Facebook lead generation form
– Providing express verbal or written consent during a consultation
### 2.2 Express Written Consent
By opting in, you provide express written consent to receive SMS messages from Intria Solar about solar products, services, promotions, and project updates. This consent is **separate and independent** from any other consents you may provide.
### 2.3 Confirmation
You will receive a confirmation message upon successful opt-in. This confirmation serves as proof of your consent.
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## 3. INSTRUCTIONS TO OPT-OUT
### 3.1 Text STOP to Unsubscribe
To stop receiving SMS messages at any time, simply **reply «STOP»** to any text message you receive from Intria Solar. You will receive a confirmation message confirming your unsubscribe request.
**Reply «STOP» to opt out of all future SMS messages, including promotional and transactional messages.**
### 3.2 Text HELP for Support
To request customer support information, **reply «HELP»** to any SMS message.
### 3.3 Email or Phone Unsubscribe
You may also opt out by contacting us:
📧 Email: info@intriasolar.com
📞 Phone: Contact information available on our Site
🌐 Website: https://intriasolar.com/
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## 4. MESSAGE FREQUENCY & RATES
### 4.1 Message Frequency
Message frequency varies based on your project status and our promotions. You may receive:
– Multiple messages per week during active solar installation projects
– Periodic promotional messages and updates
– Transactional messages as needed
### 4.2 Standard Message & Data Rates
**Standard message and data rates may apply.** Your mobile carrier may charge you for SMS messages based on your plan. Charges appear on your wireless bill. Contact your carrier for details on your specific message and data rates.
### 4.3 Carrier Liability
Intria Solar is not responsible for:
– Delays or failures in SMS message delivery
– Text message loss or corruption
– Service interruptions from your mobile carrier
– Charges imposed by your carrier
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## 5. SUPPORT CONTACT INFORMATION
For questions, issues, or support regarding the SMS program, contact us:
**Email:** info@intriasolar.com
**Website Support:** https://intriasolar.com/contact/
**Business Hours:** [Your business hours here]
**Address:** Davie, Florida
We will respond to support requests within [X business days].
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## 6. DISCLOSURES & DATA RATES
### 6.1 What We Collect
When you opt in, we collect:
– Phone number
– Name
– Email address (if provided)
– Lead source information
– Opt-in date and time
– Consent preferences
### 6.2 How We Use Your Data
We use your information exclusively for:
– Sending SMS messages as authorized
– Project communication and updates
– Marketing and promotional purposes (with separate consent)
– Compliance with telecommunications regulations
### 6.3 No Sharing of Phone Numbers
**We do NOT share, sell, or transfer your phone number or opt-in information to third parties.** Your phone number and consent information are used exclusively by Intria Solar and are not disclosed to external marketers or list providers.
### 6.4 Data Retention
We retain SMS opt-in records for a minimum of 18 months to comply with TCPA regulations and demonstrate consent compliance.
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## 7. NO THIRD-PARTY SHARING
**Your phone number and SMS opt-in information will not be:**
– Sold to data brokers
– Rented to third-party marketers
– Transferred to affiliate companies
– Shared with unrelated businesses
– Used by third parties for their marketing purposes
**Exception:** We may disclose information if required by law or court order.
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## 8. CARRIER LIABILITY DISCLAIMER
**YOUR WIRELESS CARRIER IS NOT LIABLE FOR OUR SMS MESSAGES.**
Intria Solar sends messages through third-party SMS carriers. Delays, non-delivery, or errors in SMS transmission are not the responsibility of your wireless carrier. Carriers provide the messaging platform but do not control content delivery.
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## 9. AGE RESTRICTION (18+)
You must be at least **18 years of age** to opt in to SMS messages. By opting in, you represent and warrant that you are 18 years or older. Intria Solar reserves the right to suspend SMS services to any user who violates this age requirement.
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## 10. USER RIGHTS & UNSUBSCRIBE
### 10.1 Your Rights
You have the right to:
– **Unsubscribe:** Reply STOP to opt out at any time
– **Update Information:** Request corrections to your contact information
– **Request Access:** Ask what personal information we hold about you
– **Request Deletion:** Ask us to delete your information (subject to legal retention requirements)
### 10.2 How to Exercise Rights
To exercise any of these rights, contact us:
📧 Email: info@intriasolar.com
📞 Reply HELP to any SMS message
🌐 https://intriasolar.com/contact/
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## 11. TCPA COMPLIANCE
### 11.1 Telephone Consumer Protection Act
We comply fully with the Telephone Consumer Protection Act (TCPA) and the Calls, Texts, and Leads (CTL) Rule. This includes:
– Obtaining express written consent before sending marketing SMS
– Maintaining an internal do-not-call/do-not-text list
– Honoring unsubscribe requests immediately
– Providing clear identification and callback information
– Retaining proof of consent for regulatory compliance
### 11.2 Consent Storage
We maintain records of your opt-in consent, including:
– Date and time of opt-in
– Consent method (website form, landing page, etc.)
– Consent verification proof
– Opt-out requests (if applicable)
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## 12. PROHIBITED USES
You agree not to:
– Provide false or misleading information
– Opt in on behalf of someone else without their consent
– Use false phone numbers
– Attempt to manipulate or abuse the SMS program
– Use SMS messages for illegal purposes
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## 13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Intria Solar shall not be liable for:
– Delays or failures in SMS message delivery
– Loss or corruption of text messages
– Service interruptions beyond our control
– Unauthorized access to SMS content (except due to our negligence)
– Any indirect, incidental, or consequential damages
Our liability is limited to the total amount you paid for our services (if any).
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## 14. INDEMNIFICATION
You agree to indemnify and hold harmless Intria Solar from any claims, damages, or expenses arising from:
– Your violation of these Terms & Conditions
– Your misuse of the SMS program
– Your infringement of third-party rights
– False information you provided
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## 15. PRIVACY POLICY
Your use of the SMS program is also governed by our [Privacy Policy](https://intriasolar.com/privacy-policy/). Please review our Privacy Policy to understand our privacy practices and how we handle your personal information.
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## 16. MODIFICATION OF TERMS
Intria Solar reserves the right to modify these Terms & Conditions at any time. Changes become effective immediately upon posting. Your continued use of the Service constitutes acceptance of modified terms.
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## 17. GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in Florida.
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## 18. ENTIRE AGREEMENT
These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Intria Solar regarding the SMS program and supersede all prior agreements.
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## 19. SEVERABILITY
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
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## 20. CONTACT US
For questions about these Terms & Conditions, contact us:
**SUNERGY INC dba Intria Solar**
📧 Email: info@intriasolar.com
🌐 Website: https://intriasolar.com/
📍 Location: Weston Florida
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**See also:** [Privacy Policy](https://intriasolar.com/privacy-policy/)
Last Updated: August 24, 2026